State Farm® Insurance Agent Eric Guenther

"Always has the time to answer any questions I may have and very courteous!"

"VERY UNPROFESSIONAL !!! I Had insurance there with eric for over a year been trying to contact him about raising my insurance all of sudden when i didn’t make my payment on time i randomly get a message asking about my payment as i explained i been trying to get ahold of someone for a year and i found it upsetting they only reach out for my money the lady responded LOL! i didnt find it funny for a customer service agent this sad and very unprofessional well fast forward she calls me again and asks me about my payment i did forget to pay i am a loan officer for the state of Indiana so i was very busy i explained what i was doing and how i was actively looking for a new agent and how i didnt want HER to keep contacting me due to her being crazy unprofessional Well apparently to this letter came in my mail calming i wanted to cancel my insurance policy thank god i record my call’s because she is def going to hate this and if she has been working there for 5 years its crazy sad she doesn’t know how to approach a unsatisfied customer! UPDATE: I called this morning and first time in a year spoke with eric I explained to him exactly what I explained in the comments and I was told oh well if the Call was recorded my higher ups, would love to hear this.I’m not slow I know how to recorded I have a iPhone. It’s not hard to hit the record button. Anybody who’s dealt with insurance issues will definitely always cover their basis and thankfully, I’m one of those people. He tried to tell me he doesn’t know why my insurance plan was canceled, but he could help me get her reinstated and can find out why later! I feel for such sensitive and personal information that should had been addressed before hand ! I just hung up and switched to a other agent name Calvin whom was willing to give me a solution to my issues."

"Great place to do Business with!"

"Jessica provided great service! Made insurance easy!"

"They are very nice and helpful."

"Best experience I've had with an insurance company. She was super kind and a sweet and we had laughs while getting something important done. Thankyou so much for your impeccable customer service! ❣️"

"I recently had an excellent experience shopping for new insurance for our cars and home. Jessica was prompt, professional, and kind, taking the time to understand our needs and put together a set of highly competitive market quotes. She made the process smooth and stress-free, which I truly appreciated. I would highly recommend working with her and Eric’s team to anyone looking for quality service and peace of mind when it comes to their insurance needs."

"I was in a car accident and the claim process was simple and the payment was a very pleasant surprise."

"Iva is great! She saved my wife and I a great deal on car insurance and helped setup our homeowners. Very professional, responsive and a pleasure to speak with! 10 stars if I could."

"I switched to State Farm, Eric Gunther’s office, and have been completely satisfied. Jessica is awesome, and very patient in explaining everything as I made my decision! Professional, yet friendly!!"

"Ivanelys Works with such a great sense of urgency and communicates in a professional manner! Thank you so much! 5stars!"

"Very helpful through the whole process. Bundling home and auto. Appreciated the patience and knowledge that they have. Our experience was great!"

"I had a great experience with State Farm when adding a new driver and car to my existing policy. The process was quick, smooth, and stress-free. Iva was super helpful, answered all my questions, and got everything set up efficiently. Excellent customer service!"

"Done a great job explaining charges on bill"

"Iva was great! From the beginning to the end of getting my auto insurance switched over. She made sure I was satisfied and I really appreciate her customer service."

"I’ve was helpful, prompt, and kind."

"I had some technical issues arise with my renewal and they were able to address the issue within the same day. They were pleasant to speak to and stayed true to word on following up on the same day!"

"They double checked on an issue for me and called me back. They helped me get it taken care of in a timely manner. Thank you"

"Iva was great she was very helpful and nice and kind and funny she deserve a pay raise"

"Very nice and extremely helpful 🙂"

"Always very helpful and courteous."

"I called Eric Gunther’s office with several concerns regarding 2 of the policies we currently have with State Farm. The front office was very kind and knowledgeable and able to resolve my questions in a speedy manner."

"She was great she was understanding perfect with everything"

"We have used Eric for Insurance for over a year now for insurance on investment properties. Their service and speed are top notch!"

"I've been a client with Eric for years and years. Eric and his staff have always been helpful, courteous and prompt. Would highly recommend."